There are a few things that might be the error: Be sure you are logging in on a laptop or desktop via Internet Explorer or Mozilla Firefox; our webpage is not mobile-device friendly or Safari compatible. You will need to type all information into the member ID and email field, not copy and paste; the email address will capitalize the first letter and this is does not affect the login. If your membership is expired, it will not allow you access.
If none of the above allows you to log in, email United@dallascowboys.net with your member ID number and the error.
If you purchase a Preferred membership, your benefits will last for one year from the date of your purchase. So if you purchased your membership in July of 2016, your membership will expire in July of 2017. The only exception is if you choose to renew your membership early. In this case, your year will be added on to the end of your previous membership. For example, if your membership is set to expire in August of 2015 and you renew in July of 2015, your new membership expiration date will be in August of 2016.
The Elite membership is also valid for one year from the date of purchase.
There are three places where you can purchase a Dallas Cowboys United membership.
First, you can choose to purchase a Preferred, Elite, or Crew MVP membership online at dallascowboys.com/united.
Second, you can choose to purchase a membership at near any of the Dallas Cowboys Pro Shops. To find the closest Pro Shop to you, click here. Does not include the Cowboys Pro Shop at AT&T Stadium.
Third, you can choose to purchase a membership at any of the events where we will have booths set up selling the Dallas Cowboys United memberships. These events include Training Camp, Rally Days, home games, the Cowboys Draft Day Party, and more.
You are more than welcome to renew your membership at most Pro Shop locations.
To renew online, you will need to purchase a new membership where you will be given a new member ID number. Once you have activated the newest account, simply email United@DallasCowboys.net with the subject line reading “Merge Membership” and include your member ID numbers. We will make sure your accounts are combined.
Throughout the year, there will be surprise Exclusive Discount Days for members, which will generally occur over a weekend (Friday, Saturday, and Sunday). On these days, Preferred members will receive a 20% discount on merchandise online or in our Pro Shops, while Elite members will receive a 30% discount.
Prior to each Exclusive Discount Weekend, we will post on our website and social media platforms, and send several emails to Dallas Cowboys United members informing them of the discount weekend. Please be sure that we have an updated email address on your account so you don’t miss out!
Similar to the discount on stadium tours, you must go to the AT&T Stadium Ticket Office located outside of the stadium on the day in which you would like to sign up for a stadium tour. At the Ticket Office, you will show your membership card, and will then be able to sign up for a guided tour in one of their open times as long as the tours are not sold out on that day.
The tour will only be free for the card holder. Any guest that wants to accompany the card holder must purchase a ticket. Click here for dates and times of tours.